Naborino Market FAQ

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Naborino offers two ways to shop. All deals are available for “Group Buy” meaning that a minimum number of shoppers must commit to buying the item in order for the deal to be fulfilled. There is a window of time for different shoppers to join in on the deal, and payments are refunded if not enough shoppers commit. Some deals are also available for “Solo Buy”, where the product is offered at a higher price, but the deal will go through with only one shopper, so there isn't a risk of it getting cancelled.

If too few shoppers have joined by the time the group buy window closes, your order will be canceled and you will not be billed. Whether the group buy ends up fulfilled or canceled, you will be notified by email within 24 hours of the window closing to let you know the final status of the order.

The window close date is shown on the product page, as a countdown timer.

Whether the items you bought were Group Buys or Solo Buys, the final status of your order will be confirmed within 24 hours of the group buy window closing. At this time, you will recieve emails indicating which deals were successful, and which were not (and were refunded). Your successful orders will be delivered to your door within 3 days of the confirmation email.

Yes - if you increase the quantity of your order to meet the "shoppers required" minimum, the Group Buy deal will be successful.

Yes! Our signup flow recently changed, and the way that you signed up may not match our current instructions. However, if you’re reading this, you have signed up correctly as a member of the pilot, with a Naborino account based at Avanti.