Naborino
Naborino (pronounced like: nay-boh-ree-no…say “Hey Naborino” and you’ll likely smile!) is a platform that connects condo and apartment neighbours, helping them build communities, discover new products and services, and buy as a group to save money.
Naborino is on a mission to connect neighbours with each other and with the local vendors that are all around them. Our Platform enables people to connect in a safe and comfortable way and buy products and services at greatly reduced prices.
Naborino was established in 2020 and is based in Toronto, Canada.
Please contact hey@naborino.com for more information.
Naborino is currently launched as an “Early Access” program for select communities and vendors. Basic app functionality is enabled during this limited release and we will introduce more features soon.
During this period basic community features, like news and event postings, are enabled. Group buying is also available and everyone can take part in the amazing product and service deals featured in the marketplace.
Naborino will provide enhanced hands-on support to all users and vendors during the Early Access Launch period. Please reach out to support@naborino.com if you have any questions, concerns, or need any assistance and we will quickly respond.
We wanted to provide our early-access users and vendors the chance to start using the Naborino Platform at the very earliest opportunity so we launched an Early Access program. We expect that there will be some bugs and we know that there are a ton more improvements we want to make to the look and feel and functionality of the Platform…we’re working hard every day to make improvements.
If you spot a bug or have any suggestions or questions please feel free to reach out to us at support@naborino.com.
Our web-based app works on all platforms but we are also currently working on our mobile specific app for iOS and Android. Follow us on social media for updates!
Account & Support
It’s easy to set up an account…here’s how:
- Go to: https://app.naborino.com/register.
- Enter your email address and a strong password.
- Confirm your account with the email that we’ll send you (hint: check your junk folder. just in case you don’t see it in your inbox).
- Sign in with your email and password.
- Type in your building address.
- If you enter a building that already has a community you can click to join it, otherwise you can create a new community (enter a community name and click next).
- Please note: Naborino is currently conducting an “Early Access” program with a limited number of communities. The Naborino team will reply to your request to start a new community.
- Enter your first and last name, your alias, unit number, and phone number–don’t worry, all that info will remain confidential and only be shown to others you specifically share it with.
- You can now login to your community–don’t forget to tell all your friends your building to also join…it is always more fun–and you can save more–when you have a larger Naborino community!
Sure, we’d love to have you join a community. Here’s how you do it:
- Go to: https://app.naborino.com/register
- Enter your email address and a strong password
- Confirm your account with the email that we’ll send you (hint: check your junk folder just in case you don’t see it in your inbox)
- Sign in with your email and password
- Type in your building address and then click to join it
- Enter your first and last name, your alias, unit number, and phone number–don’t worry, all that info will remain confidential and only be shown to others you specifically share it with
- You can now login to your community–don’t forget to tell all your friends your building to also join…it is always more fun–and you can save more–when you have a larger Naborino community!
We’re currently running an invite-only Early Access program. Please email us at hey@naborino.com to inquire about setting up a new community during this time. Once the Early Access program is done anyone can set up a community right from the Naborino Platform by starting navigating to: https://app.naborino.com/.
Once you’re logged in click on your avatar in the top right corner. Select “Profile”. In the Profile section you can update your contact details and see your posts. Please contact us at support@naborino.com if you need to change any fields that are greyed out or for any other questions.
We’re here to help, like any good neighbour! Just reach out to us on support@naborino.com.
Community Group Buying
- Navigate to the Marketplace, it’s the icon on the right:
- Use the filters on the left panel to refine your search or browse through the products and services to find what you need or, better yet, what you want!
- Group deals have this icon in the top right of the product image.
- Deals that have already started have a green bar showing how many people have already joined: . Deals that have already started have only a few days to close so it’s best to join these deals right away.
- Select the quantity that you want to buy and click “Buy Now” and a pop-up window will appear.
- Sometimes deals don’t gather enough people–if you still want to buy the product or service but at the non-group price, then click the “Want to buy at normal price” box.
- Click “Get Deal”.
- Please note: Naborino will authorize your credit card for the retail price times the number of units you’ve requested and we will only ever charge your credit card for the correct deal (or individual buy) price and only once a deal goes through successfully OR when you buy without a group deal.
- You will now go to our partner site, Stripe, for your secure checkout where you can enter your credit card info.
- Click “Pay” and you’ll see your authorization receipt (again, this is only an authorization and not a charge–if the deal doesn’t go through we don’t charge you anything).
- Tell your fellow community members about the deal and encourage them to join so that the deal can close successfully.
- Once the deal closes you’ll be notified and sent a receipt. You’ll also be notified once the product or service is ready at your building and your Community Leader will arrange delivery.
- If you have any questions or concerns please contact us at support@naborino.com.
Community Group Buying (CGB) is a fun, social, and economical way to buy products and services. When stores buy from manufacturers and service providers they get wholesale prices for buying wholesale sizes–usually boxes from 6 units and up. Group buying combines the purchasing power of the community to buy bigger quantities and get extra-special deals–deals that aren’t available to the average consumer.
At Naborino, we’re trying to really support local vendors, so you’ll see that a lot of the stuff we showcase are from stores, manufacturers, and service providers in your neighbourhood. Say “Hi’ and “buy” from your local vendor!
Vendors usually sell goods through wholesalers, distributors, and retailers–all of these other companies take a cut of the price you end up paying. Naborino connects the vendors directly to our communities. Our communities buy as a group so our vendors can sell in larger quantities and reduce their shipping costs. This allows them to offer products at significantly reduced prices, sometimes below wholesale prices.
Our service providers benefit from back-to-back appointments in one location. They save on all the transport and set-up costs and that makes them happy–and a happy service provider gives great service at amazing prices!
Please contact support@naborino.com to inquire about cancelling an order.
Please contact support@naborino.com to inquire about returning an order.
Our vendors ship the products to your building. Once the shipment arrives, the Community Leader will message you so that you can receive your order. We monitor the entire process to ensure you get your order quickly and that everything is done right.
Service orders require scheduling that is either done through the Naborino support team (support@naborino.com) or directly with the service provider. Each service deal will include info on how to schedule that service.
All payments are done through our payment partner, Stripe. The app will take you to a secure site where you can pay and a receipt will be emailed to you.
Communities
A Naborino community is a group of neighbours living in the same condo or apartment building. Naborino provides a safe and easy place for condo and apartment neighbours to connect with each other, socialize, and buy as a group to save money.
Not yet, but we’re working on it!
Naborino’s mission is to revive local community in the modern world. We will initially be focusing our attention on helping neighbours in urban multi-resident apartment and condominium buildings. We’ve chosen this focus because there are a number of practical and cultural barriers that make it more difficult for neighbours to form community in buildings.
But we know that many people in single family homes and other types of residences are also missing out on the many social and economic benefits of strong local communities. We are planning to open up Naborino to many other types of local communities after we test our user experience in buildings.
If you want to join Naborino and aren’t yet eligible, we encourage you to sign up for early access, follow our social media accounts and let us know how you feel at hey@naborino.com. We’re still early in our journey and are love to hear suggestions from our community!
Anyone can join their building’s community. Naborinos (that’s what we call community members) are verified by a Community Leader to make sure that everyone joining a community belongs to that community.
Sure–it is always better to have a bigger community to socialize with–and, the more in your community the better the group deals and the bigger the savings!
We’re currently running an invite-only Early Access program. Please email us at hey@naborino.com to inquire about setting up a new community during this time. Once the Early Access program is done anyone can set up a community right from the Naborino Platform by starting navigating to: https://app.naborino.com/.
Each community has a Community Leader that is vetted and trained to support the community. They help build and manage the community and are your first point of contact for many things related to your community. They also receive and distribute all group orders.
Community Leaders have a passion for building community, getting neighbours engaged, and saving money through the power of group buying. We are always looking for great Community Leaders–email us if you are interested: hey@naborino.com.
We take your privacy and security very seriously so none of your personal information is shared with anyone. You can share your personal information within the Naborino app by accepting “knocks”–virtual invitations to connect on the app.
When you purchase through the app, your contact information will be shared with your Community Leader so that they can contact you once the order is ready for you. Our vendors do not receive any information about you when you buy as a group. When you make individual purchases your contact information will be shared with our vendors so that they can deliver your product.
Your credit card information is securely processed by Stripe and Naborino only gets confirmation of payment, without any credit card details. Your credit card information is not stored unless you specifically select the “save my credit card info” option (default is not stored).
Please review our Privacy Policy.
Glad you asked…of course! That’s one of the most important benefits of being part of a community! Feel free to post about upcoming events to connect with your fellow neighbours. Post about group bike rides, board game tournaments, potlucks, or whatever else you’re in to. Use the “knock” feature to connect with your fellow Naborinos (that’s what we call community members!).
Lobby Posts
Use “news” to post about things that are happening around and in your community such as building repairs and maintenance, announcements, etc..
Use “events” to post about upcoming group happenings, such as parties, garage sales, group activities, etc..
Everyone can post news and events. All content must be inclusive, respectful, and for the benefit of the community. Naborino monitors content and reserves the absolute right to remove or edit content. Naborino also reserves the absolute right to remove any community members or vendors for infringements around safety, privacy, dignity, and authenticity.
Vendors
Please contact hey@naborino.com to inquire about becoming a vendor OR register at: https://app.naborino.com/vendor .